Hello,
Thank you so much for getting in touch.
You purchased the Business plan and provided your Paypal email address which created a new account in Rank Math using that email address.
To avoid further confusion, we can merge all your accounts and consolidate all its data and subscriptions into a single account. If you prefer that, let us know here and we’ll merge them for you. Also, please let us know which email address you wish to keep.
Looking forward to hearing back from you.
Thanks.
So does that mean I need to create an account with my PayPal email in Rank Math first and then connect?
If so, I will then close the personal one.
Hi Jeremy,
I have logged in using the same email as the email I used to pay and it still hasn’t worked. Please can you consolidate the two accounts to see if that works.
Brendon
Hello,
We are super happy that your issue has been sorted out.
If you have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
