Hello,
Thank you for contacting us. We apologize for any inconvenience this issue may have caused.
To make sure that our redirection module is working, please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database tools and click on the button “Re-create Database Tools”. You may also refer to this guide: https://rankmath.com/kb/recreate-missing-database-tables/
After that, you can try adding new redirections again and see if that would work.
If the issue persists, you may share the redirect so we can test it on our end. Please share the source, type, and destination of the redirect.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
