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The webpage said it would send me an email on the setup of my account but i never got an email to setup an account only a 24hr valid email link that shows me my order information such as my subscription payment method and invoice. But no download. Is there any way i can access this information please.
my email is provided below in the sensitive data box.
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Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
It seems like you purchased the plan with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account and confirm the purchase?
You can add a screenshot link using this tool in the sensitive data section
It is completely secure, and only our support staff has access to that section.
Looking forward to helping you.
Thank you.
The ticket ‘Hello, i purchased Rank Math Pro but have an issue locating download’ is closed to new replies.