Hello,
Thank you for contacting us and bringing your concern to our attention.
You can share the email address that you used to purchase the PRO subscription so that we can merge the accounts together. Also, please share the preferred email address on which you’d like to use your account.
Looking forward to helping you.
Thank you.
i think i did it myself i deactivated rank math pro and reinstalled again I and now is showing the pro version.
my purchase email is a****@d*********************** and somehow I had created another account with my new email i***@l*******************
I intended this rank math pro for my new website luxurybuilders.co.uk would you be able to tell if I have done it right ?
Hello,
The PRO plan is under the a****@d*********************** email. Please confirm the preferred email address so we can merge the accounts.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
