Having trouble removing trashed WP content from the rank math sitemap

#856695
  • Resolved Vuksa Velickovic
    Rank Math free

    I am trying to remove trashed wordpress content from the rank math sitemap. I followed the instructions from your support page https://rankmath.com/kb/exclude-content-from-sitemap/ but I don’t have those options in my rank math. Your page says “scroll down to Exclude Posts and enter the ID of the post, page, or other custom post type into the field…” but when I scroll down I have nothing. The only options I have are “Images in Sitemaps” and “Include featured images” Please help. Thank you!

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  • Hello,

    We apologize for the issue you are facing with removing trashed WordPress content from the Rank Math sitemap. It seems that you might not be seeing the full options available in the sitemap settings.

    To exclude posts from your sitemap, ensure that you have the latest version of Rank Math installed. If you still do not see the options, it could be due to a configuration issue or a potential conflict with another plugin.

    Here are a few steps you can try:

    1. Check for Updates: Make sure that both WordPress and Rank Math are updated to their latest versions.
    2. Disable Other Plugins: Temporarily disable other plugins to see if there is a conflict preventing the options from appearing.
    3. Clear Cache: If you are using any caching plugins, clear the cache to ensure that you are seeing the most recent changes.
    4. Check User Role: Ensure that your user role has the necessary permissions to access all settings in Rank Math.

    If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    Sources:
    How to Configure Sitemaps in Rank Math – Best Settings and Tips

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please note that some options are only available when you enable the Advanced Mode in Rank Math. If the options are not showing, please switch to the Advanced Mode: https://rankmath.com/kb/switch-from-easy-to-advanced-mode/

    However, please note that Rank Math should automatically remove the deleted content from your sitemap. If they are still showing, please try to follow the steps below to clear your sitemap cache:

    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Having trouble removing trashed WP content from the rank math sitemap’ is closed to new replies.