Hello,
We apologize for the issue you are facing with not receiving your password after upgrading to Rank Math PRO. If you haven’t received a password or confirmation email, it might be due to using a different email address during the upgrade process.
Please check your spam or junk folder for any emails from us. If you still cannot find it, we recommend replying to your ticket and providing the email address you used to purchase the PRO plan. A human agent from our support team will assist you further with this issue.
Thank you for raising this concern, and we appreciate your patience as we work to resolve it!
Sources:
I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
My Email address i s******@g********, but on the confirmation message, there was an e***********@G******* WITHOUT L
Hello,
We can confirm there was a typo in the email address. However, we transferred the subscription to the correct Rank Math account and shared your login details in the sensitive data section.
Now, you may refer to this guide to get started with the PRO: https://rankmath.com/kb/how-to-upgrade-to-rank-math-pro/
Hope that helps and please don’t hesitate to let us know if you have any other questions.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
