-
HI Rankmath,
Please merge into my double account. Having the same website attached with two accounts has caused all kinds of havoc. My mistake … I had forgotten about the second account.
I have two accounts:
. See “Sensitive date”
Please transfer my pro subscription from account (1) to account (2). I have deleted rankmath and all its data from all three websites so I can start with a clean slate.
-
Hello,
We apologize for the issue you are facing with your accounts. To merge your two Rank Math accounts and transfer your PRO subscription, please follow these steps:
-
Open a Support Ticket: Navigate to the Rank Math Support Forum to open a ticket.
-
Provide Details: In the Ticket Title section, enter a brief summary of your request (e.g., "Merge Accounts and Transfer PRO Subscription"). In the Ticket Question section, provide more details about your accounts and mention the email addresses associated with both accounts.
-
Sensitive Data Section: In the Sensitive Data section, include the email addresses you want to connect to your PRO account. Make sure to specify which account should receive the PRO subscription.
-
Submit Your Ticket: Once you have filled in all the necessary information, click the SUBMIT YOUR TICKET button.
Our support team will then assist you in merging your accounts and transferring your PRO subscription as requested. Thank you for bringing this to our attention, and we appreciate your patience as we resolve this issue for you!
-
You must be logged in to reply to this ticket.