Hello,
We apologize for the issue you are facing with updating the Google site verification code. It seems that the old code is still being displayed despite your changes in Rank Math’s Webmaster Tools settings.
Here are a few steps you can take to resolve this issue:
-
Clear Your Website Cache: Sometimes, caching plugins can cause old data to persist. Make sure to clear your website’s cache after making changes in Rank Math.
-
Check for Caching at the Server Level: If you are using server-side caching (like Varnish or Nginx caching), ensure that it is cleared as well.
-
Verify Changes in Rank Math: Double-check that you have correctly pasted the new verification code in the Google Search Console field under Rank Math SEO → General Settings → Webmaster Tools and saved the changes.
-
Re-verify in Google Search Console: After clearing the cache, go back to Google Search Console and try verifying your site again.
If the issue persists, please reply to this ticket with your website URL so that a human agent from our support team can assist you further. Thank you for raising this concern!
Sources:
How to Verify Your Website on Google » Rank Math
How to Verify Your Website on Google » Rank Math
Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
If clearing your website and browser cache doesn’t resolve the issue, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
