Hello,
We apologize for the issue you are facing with the Google Search error regarding your products. Thank you for following the suggestions provided on our site.
Since you’ve already ensured that the setting to remove snippet data from product categories is enabled and you are still encountering the error, here are a few additional steps you can take:
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Check Product Reviews: Ensure that your products have actual reviews. If there are no reviews, Google will flag the absence of aggregateRating and review fields. You might want to encourage customers to leave reviews.
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Product Schema: Make sure that the Product Schema is correctly set up for each product. You can do this by editing each product and checking the Rank Math settings to ensure that the schema is being generated properly.
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Clear Cache: After making changes, clear your website cache and any caching plugins you may be using. This ensures that the latest changes are reflected.
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Update Rank Math: Ensure that you are using the latest version of Rank Math. Sometimes, updates include fixes for issues like these.
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Check for Conflicts: Deactivate other plugins temporarily to see if there’s a conflict causing this issue.
If you have tried all these steps and the issue persists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for your patience, and we hope to resolve this for you soon!
Sources:
Google Search Console Missing Field Warning » Rank Math
How to Fix Aggregate Rating Error » Rank Math
Hello,
Could you please share the affected URLs with us so that we can check the issue further for you?
Meanwhile, please try to follow the steps below and see if that works for you: https://rankmath.com/kb/either-offers-review-or-aggregaterating-should-be-specified/#offers-review-aggregateRating
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Thank you for your reply. The web site is http://www.dentalhygienistsabroad.com
Hello,
Please share the URL of the actual product page with the specified error.
We tried checking a couple of product pages in the Rich Result Test but we don’t see any errors you mentioned so we need the affected product URLs you mentioned in this ticket.
Looking forward to helping you.
Hello,
The issue here is that this product is no longer available and the price was disabled which leads to the schema error.
Since both price and review aren’t available on this product page, its expected to see such error.
Don’t hesitate to get in touch with us if you have any other questions.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
