Google search console connexion

#452185
  • Resolved stemarie stjoseph

    3 years, 6 months ago

    Rank Math free

    I’ve been discovering WordPress since a few months to build a website for the school where I work as a teacher. I’m french, excuse me if I’m doing some mistakes. I’m trying to connect Rank Math to the Google search console. I’ve just watch several tutorials without success. Some thing is different for me : the switch “Enable the Index Status tab” is on but stay grey instead of becoming blue. And the name of my website doesn’t appear on the window.
    Could you healp me?
    Severine

Viewing 7 replies - 1 through 7 (of 7 total)
  • Anas

    3 years, 6 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please ensure that the Rank Math plugin is updated to the latest version.
    https://rankmath.com/changelog/

    Then, head over to Rank Math > General settings > Analytics and reconnect with Google, give all the permissions, and configure the settings. Ensure that you are connecting to the correct Google account.

    Let us know how it goes.

    Looking forward to helping you.

    stemarie stjoseph

    3 years, 6 months ago

    Rank Math free

    Hello,
    I did the update and try to reconnect Google Search Console. The result is the same.
    I tried to disconnect and reconnect. The same…
    Another idea?
    Séverine

    Anas

    3 years, 6 months ago

    Rank Math business

    Hello,

    We might need to take a closer look at the settings.

    Please reconnect your Google account from WP Dashboard > Rank Math > General Settings > Analytics and leave the GA and GSC properties disconnected.

    Then edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    stemarie stjoseph

    3 years, 5 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Jeremy

    3 years, 5 months ago

    Hello,

    It seems the property is still not being loaded after you connected your Google service.

    Can you please make sure that you are not connecting to Google Search Console via a domain property but rather a URL prefix? Also, please ensure that you have verified the correct version of your website on the Google Search Console (http or https, www or non-www).

    Looking forward to helping you.

    stemarie stjoseph

    3 years, 5 months ago

    Rank Math free

    Hello Jeremy,
    Your explanation are difficult to understand for me. But, with my son, we found how add a property on the Google Search Console.
    Now, the Search Console appears “on”. I’m happy!
    Thank you!

    Reinelle

    3 years, 5 months ago

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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