Hello,
Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.
Can you please share your sitemap URL with us so we can further check it on our end?
We are looking to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for providing your sitemap URL.
I checked your sitemap and it seems to be working fine. I also submitted it in a Sitemap XML validator and it returns with no errors. Please refer to the screenshot in the Sensitive Data section.
Could you please contact your hosting provider and check if you have any server-level caching services like Cloudflare that might be caching your sitemap?
After that, remove all your sitemap/s from Google Search Console and submit only the primary sitemap (sitemap_index.xml).
Let me know how it goes. We are looking forward to helping you.
so i need ask to my hosting provider to exception caching for sitemap on my hosting?
Hello,
If your hosting service does have a caching software enabled for your website, then you need to ask your hosting provider to exclude Rank Math’s sitemap.
After that, resubmit your primary sitemap to your GSC as I instructed in my previous reply. See if the issue goes away.
We are looking forward to helping you.
and i want to ask about my single product page, why after i instaled rank math they automaticaly redirect to 404 page?, i build woocommerce with elementor
Hello,
I checked your page and it seems your website is still under construction. Please refer to my screenshot in the Sensitive Data section.
It could be that Google isn’t able to reach your sitemap because Google sees the same page and you don’t have a robots.txt yet.
We are looking forward to helping you.
ok i will disable it, please check again to sesnsitive data for example single product url, and theres a diffrent in my url after instal rank math, the single product add new “/” after index.php so it make double like “index.php//product”
Hello,
We might need to check this one over your admin settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
please check sensitive data, i just put it few hours ago
for single product theres an error on my wordpress permalink witch configure by rank math, so i change to default product permalink and it works.
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for google search sitemap it on handle by my hosting, i hope thats work, i will inform to you for the result, thanks for helping
Hello,
Sure, please let us know how that goes.
Thank you.
Hai, i just see error message on my GSC for check url active on my sitemap, the error message was noindex detect on header http ‘X-Robots-Tag’
Hello,
Could you please share the affected URL to check? I’m assuming you’re referring to your sitemap.
If so, it is completely normal to have noindex on the sitemap URLs. It is done on purpose so your sitemaps do not become part of the index.
The only thing you need to do with your sitemap index is to submit it to Google and other search engines. You do not want or need to get it index and appearing in SERPs.
I hope that helps.
Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
