Google search console cannot be connected

#477838
  • Resolved Jo Zz

    2 years, 12 months ago

    Rank Math free

    Hi there,

    I added my website to my Google search console account, but when I connected my Rankmath account and allowed the connection of my Google search console account, it didn’t show the website URL in the dropdown list. It is either gray or showing nothing. Please check the screenshots:
    https://ibb.co/0Q8GgSh
    https://ibb.co/VDrj1ns

    Please help. Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Anas

    2 years, 12 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Please ensure that the Rank Math plugin is updated to the latest version.
    https://rankmath.com/changelog/free/

    Then, head over to Rank Math > General settings > Analytics and reconnect with Google, give all the permissions, and configure the settings.

    Let us know how it goes.

    Looking forward to helping you.

    Jo Zz

    2 years, 12 months ago

    Rank Math free

    Yes, Rank Math plugin is the latest version. It doesn’t work.

    Anas

    2 years, 12 months ago

    Rank Math business

    Hello,

    Please follow these steps:

    1. Log in to your website in an incognito window in Chrome.

    2. Remove the access to Rank Math from your Google account:
    https://myaccount.google.com/permissions?gar=1&pli=1
    remove

    3. Reconnect with your Google account, give all the permissions, configure the settings.

    We look forward to helping you.

    Jo Zz

    2 years, 12 months ago

    Rank Math free

    I tried your guide and it was still the same thing.

    Reinelle

    2 years, 11 months ago

    Hello,

    In this case, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Thank you.

    Jo Zz

    2 years, 11 months ago

    Rank Math free

    Can you please tell me which file(s) you want to check? I will check them for you or send them to you.

    Reinelle

    2 years, 11 months ago

    Hello,

    Head over to your WordPress dashboard > Rank Math > Status & Tools > System Status tab and click the Copy System Info to clipboard button.

    Once done, please paste it here or in the sensitive data section.

    Looking forward to helping you.

    Thank you.

    Jo Zz

    2 years, 11 months ago

    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Nigel

    2 years, 11 months ago

    Rank Math business

    Hello,

    Thank you for sharing the system info. It shows that your website has been given access to your Google Search Console data. There may something preventing the GSC connection from completing. Please may you follow our guide to determine if there is a theme or plugin conflict on your website: https://rankmath.com/kb/check-plugin-conflicts/

    While in troubleshooting mode, with a default theme active and all other plugins deactivated, try reconnecting your Google services again.

    Hope that helps. Please let us know if you have questions.

    Jessica Hydes

    2 years, 10 months ago

    Rank Math free

    I’m having this same exact issue and I’ve followed along with the same steps the support staff here have set out and still cannot connect.

    Jeremy

    2 years, 10 months ago

    Hello @jessica-hydes,

    We have replied to your existing ticket with regard to the same issue. Please refer to our reply there.

    Looking forward to helping you.

    RankBot

    2 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

The ticket ‘Google search console cannot be connected’ is closed to new replies.