Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
We have covered this topic in our knowledge base article, please go through this article to verify your site on Google Search Console:
https://rankmath.com/kb/google-site-verification/
We hope that helps. Please don’t hesitate to contact us again if you need further assistance.
I really did everything but it still gives me no profile to give in the setup wizard. I got verified and all, I tried everything but it doesn’t pop up.
I checked if the link is filled in correctly but it doesn’t pop up. Followed your tutorial, still didn’t work out. How can you guys help me to set this up?
Hello,
Could you please share your website URL to check? You can add it in the sensitive data section.
Meanwhile, please ensure that you have verified the correct version of your website on the Google Search Console (http or https, www or non-www).
Also, please make sure that the Google account you used to connect your Google Search Console profile is the same one you have used to verify your domain on GSC.
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I have the same URL on Google Search Console
Hello,
Please make sure that you have provided all the permissions while connecting your Google account. If the issue persists even after that then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
For the past few days, Google APIs is blocking all the requests made from the sites hosted on Linode’s Frankfurt region servers. These servers are sending some incorrect information that is leading to Google blocking their attempts to connect.
Google has already identified this issue and they are working on the fix. You can keep track of this issue here: https://wordpress.org/support/topic/update-known-issue-december-20-2021-google_api_connection_fail/
This is a Site Kit plugin built by Google itself. Once the issue is fixed they’ll update the topic.
I hope that helps.
Ah I see, the hosting is indeed in the Germany region. Will wait for an update then. Untill then I cant make use of GSC in Rankmath for my website right?
Hello,
This is not specific to only Rank Math but to every plugin that polls the API since the Linode servers from Germany are having this issue with the API.
Hope this helps clarify your doubts.
Don’t hesitate to get in touch if you have any other questions.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
You seem to have edited the sensitive data section but it’s currently empty. Do you still need any further assistance with this topic?
Looking forward to hearing back from you.
Do you still need the sensitive data? Because the problem is with google right? Otherwise I will fill it in again
Hello,
No, we don’t need the sensitive data section anymore. As you correctly pointed out this issue is on Google’s part and when they have fixed this you should be able to get the list back up again.
In the meantime, if you have any other questions or require any further assistance don’t hesitate to get in touch.
We are here to help!
Can I still use Rankmath without GSC? The google API is still not fixed..
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
