Hi Christian,
Thanks for getting in touch with us.
The website in the sensitive data section is not working.
Can you please check the URL here?
https://search.google.com/structured-data/testing-tool/u/0/
That will give you an idea of where the ratingcount field might be coming from since it is not added by Rank Math.
If you want, we can take a look for you too. Just need the URL of the page that is getting those errors.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi There,
Thanks for the follow-up.
Unfortunately, I’m still unable to access the site you added in your sensitive data section.
Kindly confirm the URL so that I may be able to test it out further.
Hope to hear from you soon.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Rank math doesn’t add any review/rating count and I can’t seem to locate either on your site. Would you please direct us to where and if you have any rating or review count on your site so we can look further.
Looking forward to helping you. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
