Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
Please ensure that you have correctly added the favicon to your website.
The icon should be added as a favicon.ico file and then you must have something like this in the <head> section of your header.php.
<link rel=“shortcut icon” href=“https://example.com/favicon.ico” />
If your theme provides an option to add a favicon, please contact them to see if the favicon is correctly being added per Google’s standards.
Please also note that after you have done updating your favicon it takes some time for Google to re-crawl your website.
Here is the information from Google:
https://developers.google.com/search/docs/advanced/appearance/favicon-in-search?hl=en&visit_id=637449270669127660-2893353793&rd=1#:~:text=Google%20will%20look%20for%20and,to%20appear%20in%20search%20results
I hope that helps. Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
