Google Merchant Centre with Woocommerce Variations - Support

Resolved Samuel Moseley
2 years, 5 months ago

Rank Math free

Hi Support Team,

We’re having issues with variable Woocommerce products being disallowed in our Google Merchant Centre feed being disallowed due to a discrepancy in pricing.

The price on the feed is correct as 399 GBP at the starting price for the product.
However, Google is picking up 5 GBP as the price and is disapproving of the product.

https://www.grainandframe.com/dining-tables/farmhouse-dining-table/

https://search.google.com/test/rich-results/result?id=KDXXcxZl7BiMz0Vae8Swkw

https://imgur.com/k37vccp.png

I’ve spoken with google and they have advised me that the issue is coming from the schema markup and until I can resolve the price issue it won’t be allowed.

I feel like I’m going around in circles with this and can’t see a way to solve it?

Thanks,
Sam

Viewing 6 replies - 16 through 21 (of 21 total)

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Miguel
2 years, 4 months ago
Hello,

Our dev team is investigating this situation with the Product Feed plugin and until then you can apply this filter on your website to remove the Schema from our plugin in the products page:
```
add_filter( 'rank_math/json_ld', function( $data, $jsonld ) {
	if ( is_singular( 'product' ) ) {
		return [];
	}

	return $data;
}, 999, 2);
```
When we have an update on the situation we’ll inform you of the same.

Thank you.
Samuel Moseley
2 years, 4 months ago

Rank Math free

How are things looking on this one?

Thanks,
Sam

Miguel
2 years, 4 months ago

Hello,

Our dev team released a Beta version of the plugin that improves the output of the Schema and makes it compatible with Google Merchant Center guidelines.

If you would like to test these changes you can do so by following this guide: https://rankmath.com/kb/version-control/#beta-updates

Don’t hesitate to get in touch if you have any other questions.

Samuel Moseley
2 years, 4 months ago

Rank Math free

Thanks,
Sam

Samuel Moseley
2 years, 4 months ago

Rank Math free

Hi,

I’ve tried the beta and it’s close but it doesn’t pull through all of the variations from the product.

Thanks,
Sam

Miguel
2 years, 4 months ago

Hello,

We checked the page that you shared initially in this thread and it has 216 variations according to the data in the backend.

If we check the Schema markup we can find 216 instances of the type Offer inside the offers property so everything seems to be getting outputted correctly.

Don’t hesitate to get in touch if you have any other questions.

RankBot
2 years, 3 months ago

Hello,

Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

Thank you.

Viewing 6 replies - 16 through 21 (of 21 total)

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The ticket ‘Google Merchant Centre with Woocommerce Variations’ is closed to new replies.