Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
Can you please follow these steps?
1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp
2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
https://rankmath.com/kb/exclude-sitemaps-from-caching/
Once done, delete all the sitemaps from GSC and submit only the sitemap_index.xml and wait for Google to crawl the sitemap.
That should fix the issue. Please let me know if that does not. We are here to assist.
Thank you for the help. But it doesn’t work..
Hello,
Please check if your sitemap is validated on https://www.xml-sitemaps.com/validate-xml-sitemap.html and check if it is validated.
If everything is fine, give some time for Google to re-crawl your sitemap. Please let us know if the issue persists for a long.
Looking forward to helping you. Thank you.
Yeah. The sitemap is valid. I may wait some time.
Another problem is: Some URLs are submitted and indexed but do not display in Google search result when I check by site:url.
What is the potential problems? Thanks
Hello,
Thank you for keeping in touch with us.
Can you please share the affected URL with us so we can further check it on our end?
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
I’ve added the URL. Please take a look at it. Thank you so much!
Hello,
Thanks for getting back to us.
The URL you provided is already present in the search results. Please check the sensitive data section for a screenshot showing exactly that.
Regarding the other issue with the sitemap, could you please share the URL that is indexed but not submitted in the sitemap?
Looking forward to hearing back from you.
Thank you for the response. However, I can’t see the mentioned URL indexing like the one on the picture you sent me. It’s not indexed on my side. Is there anything wrong with my internet connection or my browser cache? Would you suggest any solution to check the index correctly?
Regarding the other issue with the sitemap, I already fixed it as I read some guides on this forum. I flushed the sitemap, excluded it on my wp-rocket plugin, and re-added it to Search Console now the URLs are all in the sitemap.
Hello,
Thank you for the update, and sorry for the delay.
We are glad that the issue with the sitemap is already fixed.
I’ve also checked the URL you have provided, and it seems that it is already showing on my end too. You can try this link to check.
You can also try clearing your browser’s cache or trying a different browser.
I hope that helps. Thank you, and please don’t hesitate to contact us anytime if you need further assistance.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
