Hello,
We apologize for the issue you are facing with connecting your Google Search Console to Rank Math. It seems that the screen appearing blank or gray could be related to a few factors, such as browser compatibility or connection issues.
Here are a few steps you can try to resolve this:
- Browser Check: Ensure you are using Google Chrome or another Chromium-based browser, as this can sometimes resolve display issues.
- Reconnect: If the properties fetched from your Google account are not displaying correctly, you may need to disconnect and reconnect your Google account in Rank Math. You can follow the instructions in our article on connecting your Google account.
- Clear Cache: Clear your browser cache and cookies, then try accessing the dashboard again.
- Check Permissions: Make sure that the Google account you are using has the necessary permissions to access the Search Console data for your website.
If these steps do not resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern, and we hope to help you get this sorted out soon!
This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.