google cannot fetch rankmath sitemap

#232434
  • Resolved Prasad

    4 years, 4 months ago

    Rank Math free

    Hi Team ,

    In the last 2 weeks this issue has occurred thrice. I suddenly saw that my website traffic has decreased. Checked in search console and found site map is cannot be fetched.

    When I go to my WordPress and click on site map everything looks fine, but when I click on sitemap it does not open.

    I have to use the save option to save the sitemap every time and this resolves the problem. Then I have to again submit the sitemap to google. This is becoming quite a frequent issue and I have to save the site map in rank math every time to resolve the issue.

    Please look into this issue on high priority.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anjana Vijayan

    4 years, 4 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Can you please follow these steps?
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    That should fix the issue. Please let me know if that does not. We are here to assist.

    Antoinette Petty

    4 years, 4 months ago

    Rank Math free

    Hey, I’m getting sitemap_index.xml Throws a 404 Error in Rank Math. What is the best way to proceed? Is there any other solution?

    Prabhat

    4 years, 4 months ago

    Rank Math agency

    Hi @Antoinette,

    Thank you for contacting us and we regret the inconvenience caused.

    Please follow the below steps and see if that fixes the issue:
    1. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/pipRDp

    2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    3. Clear your website’s cache and remove all the sitemaps from your Google Search Console account, and then submit only the main sitemap (your-domain.com/sitemap_index.xml) (please ensure to replace “your-domain.com” with your actual domain).

    Further, give Google some time to crawl your website again and see if the issue is fixed.

    Hope that helps.

    Thank you.

    RankBot

    4 years, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘google cannot fetch rankmath sitemap’ is closed to new replies.