google anayltics

#964027
  • Resolved skylight Hall

    7 months, 2 weeks ago

    Rank Math pro
    Content AI Starter

    my website skylight hall.com don’t show the analytics information. i do have the pro version so it should show up. i did install it property

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    7 months, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with your website not showing analytics information. Since you have the PRO version and have installed it properly, there are a few things you can check:

    1. Check the Google Analytics Property: Ensure that you are using the correct Google Analytics property (Universal Analytics or Google Analytics 4). You can verify this in the Rank Math settings under Rank Math SEO → General Settings → Analytics. Make sure to select the correct property from the dropdown.

    2. Install Analytics Code: If you haven’t done so already, enable the Install analytics code option in Rank Math. This will ensure that the Google Analytics code is added to your website if you are not using another plugin or theme to do so.
      Install Analytics code

    3. Browser Compatibility: If the Search Console options are unresponsive or your settings do not save, try switching to a Chromium-based browser like Google Chrome.

    4. Check for Conflicts: Sometimes, other plugins or themes may conflict with Rank Math. Try disabling other plugins temporarily to see if that resolves the issue.

    If you’ve checked all of these and still face issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    Rakibuzzaman Siam

    7 months, 2 weeks ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    For initial troubleshooting, please follow the steps mentioned in this guideline and see if that works for you: https://rankmath.com/kb/delete-old-analytics-data/

    However, it looks like you’re currently using the Rank Math PRO plugin on your websites, but the account you have used to open this ticket is the Rank Math free version.

    Please search and forward a receipt from FastSpring.com so we can locate your account and verify it.

    Let us know how it goes. Looking forward to helping you.

    RankBot

    6 months, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘google anayltics’ is closed to new replies.