Google Analytics shows 0 traffic. Please help

#218710
  • Resolved Chiara
    Rank Math free

    Dear All,

    If I look at google analytics it shows 0 traffic on my website handywineguide.com. I’ve already checked on my WP\RankMath\General Settings\Analytics and I can see the property name is there and “Install analytics code” is active.

    The measurement ID from Google Analytics is G-N452G0B79Z. Can you please check and advise if it’s correctly set up in RankMath and what else I need to do?

    Much Thanks
    Chiara

Viewing 7 replies - 1 through 7 (of 7 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    G-N452G0B79Z is a GA4 tracking code, Rank Math does not support that at the moment.

    You need to create a Universal Analytics property, here is a guide for your reference: https://rankmath.com/kb/using-ga4/

    Once done, reconnect Rank Math with your Google account and then configure the settings. Rank Math will add the Univeral Analytics tracking code on your website and you will be able to track the users.

    I hope this helps. Looking forward to helping you.

    Chiara
    Rank Math free

    Hi,

    I cannot find Rank Math > Analytics > Connect Your Rank Math in WP Dashboard. Can you please help? Thanks

    Anas
    Rank Math business

    Hello,

    The re-connect option is available at Rank Math > General Settings > Analytics:
    reconnect Google

    Please create the Universal Analytics property before reconnecting.

    I hope this helps. Looking forward to helping you.

    Chiara
    Rank Math free

    Ok I did both. I’ve cancelled the GA property as well. How do I know if it works please?

    Anas
    Rank Math business

    Hello,

    After re-connecting, enable the Install Analytics code option and check the page source.

    view-source:https://yourdomain.com/

    Search for gtag or UA- in the page source.

    If you have correctly configured the Universal Analytics property, you will see the UA tracking code on your website page source.

    I hope this helps. Looking forward to helping you.

    Chiara
    Rank Math free

    ok I can see a UA- but it doesn’t match the UA- I see in google analytics. I’ve installed the google tag assistance that though shows that for my website the Tag is matching the one from GA. I’m a bit confused what shall I do please? Thanks

    Ankit
    Rank Math business

    Hello,

    Thank you for your reply.

    199228734 is the ID showing currently inside your page source, Could you please share the screenshot of your GA tracking ID?

    Looking forward to helping you. Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

The ticket ‘Google Analytics shows 0 traffic. Please help’ is closed to new replies.