Google Analytics not tracking

#238984
  • Resolved Thomas Caccavaro

    3 years, 4 months ago

    Rank Math free

    Hi, Google Analytics is not tracking on the website for some reason. The code has been properly added to the header of the page of website. It has been a week now, and tracking results are not working correctly. I didn’t use the rank math feature to add it for me, I added it myself into the integration section of the Divi Theme Options of WordPress Website. Though I think something is blocking the traffic from showing up on both the Rank Math page and Google Analytics. I don’t know what is wrong, can you help fix this issue?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anjana Vijayan

    3 years, 4 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Please double-check the Google Analytics settings. You can refer to this article and verify that: https://asadbadat.co.za/divi-seo/divi-google-analytics/

    If the settings are correct and Google Analytics is still not working, please contact Divi Support to get assistance regarding this. You can also install a Google site kit for the analytics.

    We hope that helps. We are here if you need us again.

    Thank you

    Thomas Caccavaro

    3 years, 4 months ago

    Rank Math free

    Hi Anjana,
    Something was interfering with the GA code on the website. It was added properly but not loading the analytics results. I had to delete the whole analytics account and make a new one and implement again, and it now works.

    Anjana Vijayan

    3 years, 4 months ago

    Rank Math business

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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