Google Analytics not registering visits

#112761
  • Resolved George

    3 years, 11 months ago

    Rank Math free

    Hi there. I have created a Google Analytics property on my site a few days ago (both GA4 and previous version) and have connected my site to the Analytics excluding logged-in users. I can view the analytics code in the page source. I am visiting the site as a logged-out user and also from a private window but I don’t see any visits registering on Google Analytics in the Realtime tab.

    Can you help?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Michael Davis

    3 years, 11 months ago

    Rank Math pro

    Hello,

    Thank you for getting in touch with us.

    GA4 is relatively a new product and is in Beta, & there could be data discrepancies if we were to integrate them into Rank Math. And the fact that their APIs are not yet fully ready for 3rd party integration, there is not much we can do.

    However, we will begin working on the integration as soon as they improve their V4 API.

    In the meantime, you can enable GA v3 by following this:
    create a property
    and then choose
    ga 3

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    George

    3 years, 11 months ago

    Rank Math free

    No, you don’t understand, I have already done what you are describing and created the Universal Analytics property. Still, no visits registered!

    Michael Davis

    3 years, 11 months ago

    Rank Math pro

    Hello,

    Please try the following steps.

    1. Head over to WP Dashboard >> Rank Math >> Tools & Status and click the ‘Rebuild Index’ button https://i.rankmath.com/kecLYK
    2. Head over to WP Dashboard >> Rank Math >> General Settings >> Analytics tab, and click the ‘Delete Data’ button and then click the ‘Update Data Manually’ https://i.rankmath.com/fvcsbF
    3. It will start the new data fetch from Google. You can reload the page to see the notice related to the import process.
    4. Once the process is complete. Please recheck the Analytics page.

    We really look forward to helping you.

    Thank you.

    George

    3 years, 11 months ago

    Rank Math free

    Ok, it seems that due to the fact that universal Analytics installed two properties, I just needed to select the appropriate one from the GA dashboard.

    Thank you.

    Uzair

    3 years, 10 months ago

    Hello,

    We are glad to hear that.

    If you need further help or with anything else, please open a new support ticket here so we can help.

    We are always here for assistance.

Viewing 5 replies - 1 through 5 (of 5 total)

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