Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
I tried fetching fresh data from Google but the data was not fetched.
Could you please reconnect your website to your Google account?
Please also share the screenshots of your Search Console and Analytics traffic using https://imgbb.com/
I tried to publish/update with the Instant Indexing and it is working fine. Check screencast in the sensitive data section.
We look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Reconnected!
In indexing API, get status option returns an undefined error(my web pages are indexed in google)
Hello,
Thank you for your reply.
Your server seems to be down. Currently, we cannot troubleshoot the issue as for now. Do let us know when the server is online so that we can troubleshoot the issue further.
Also, I have shared the screenshot of the error message inside the sensitive data section.
Looking forward to helping you. Thank you.
The server is running now, please solve this issue asap.
Hello,
Thank you for your reply.
It looks like the API is working fine, I have shared the screenshot inside the sensitive data section. Also could you please check the API on your end?
Looking forward to helping you. Thank you.
I have already told get status option not working(my pages are indexed in google), but in indexing API,it shows error undefined,it showing, still, you are saying indexing API is working and sending me the screenshot, please refer to sensitive data and messages.
And what about rank math analytics?
The question I asked…………….
(Google analytics data not showing in the dashboard(but, showing data on the google analytics website), I have tried every method you guys posted.
And rank math indexing API(get status)getting error undefined,same here,tried every method.)
please tell me can you solve the issue or not?
I have been in this issue for almost 1month…
Really frustrated.
Update: analytics working now.
problem with indexing API only(get status returns error)
Hello,
Thank you for getting back to us.
Please remove the Instant indexing plugin completely and try setting it up again.
Usually, this is a tried and tested method and we are certain that those instructions work. Most users have used them and they are working. Thus it is possible you might have missed a step or so.
Here is the guide for setting up the plugin:
https://rankmath.com/blog/google-indexing-api/
Here is a video tutorial for your reference:
https://rankmath.com/blog/google-indexing-api/
We hope this helps.
Thank you.
I already did brother,I setup that plugin by watching your video.
Hello,
Sorry for asking but could you kindly confirm if you have re-done the steps again?
We can only troubleshoot this by checking how you have configured this in your Google service account. This would require us to get access from you for the Google account you have used to create this Indexing API.
We are looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
