google analytics and wordpress media library

#272593
  • Resolved Redspot

    3 years, 4 months ago

    Rank Math free

    Hi, I have Rank Math installed on my website.
    I have set up a goal to track views on a pdf in my WordPress media library.
    It doesn’t seem to track it, or show it in real time analytics when I have that url open.
    Is there some setting in Rank Math that is stopping this from happening?
    Thanks
    Holly

Viewing 1 replies (of 1 total)
  • Tammy

    3 years, 4 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math.

    Unfortunately, the functionality is currently unavailable. In addition, Rank Math does not currently support event tracking in Analytics.

    However, here’s a link that will show you how to do it in Analytics using Event Tracking:
    https://pilotdigital.com/blog/google-tag-manager-tracking-pdf-views/

    I hope this information is helpful, and please do not hesitate to contact us if you require any additional support.

    Thank you.

    RankBot

    3 years, 2 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘google analytics and wordpress media library’ is closed to new replies.