google analytics

#420858
  • Resolved Petra Ibrahim
    Rank Math free

    Hello,

    I’ve added my Google Analytics account to Rank Math, but when I save changes the circle next to the word “Analytics” is still greyed out. How do I activate it? Thank you!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    Please go to WordPress Dashboard > Rank Math > General Settings > Analytics and disconnect and reconnect your Google Account.

    Also, use different browser to do the same.

    Let us know how that goes. Looking forward to helping you.

    ​​​​​​​

    Hello,

    I used a different browser and disconnected and reconnected, but the problem remains. Could you please let me know what else I can do? Thank you!

    Anas
    Rank Math business

    Hello,

    Can you please try to save the settings in an Incognito window in Chrome?

    Let us know how it goes.

    We are here to assist you.

    Hi Anas,

    Today I checked and it looks like it’s all good to go! Thank you!

    Nigel
    Rank Math business

    Hello,

    We’re super happy your analytics is connected and working now. If you need help with anything else, do not hesitate to ask.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘google analytics’ is closed to new replies.