google analytics

#381540
  • Resolved John

    3 years, 10 months ago

    Rank Math free

    Hello. I disconnected my google analytics yesterday, and then tried reconnecting.

    When I select the account, property, and view and save it, it doesn’t save.

    I’ve disconnected and reconnected multiple times and end up with the same problem.

    Any thoughts? Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Reinelle

    3 years, 10 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please confirm if you are using Firefox or Safari browser to save the Analytics settings by any chance?

    If yes, can you please try saving the Analytics settings using Google Chrome? Let us know if the issue persists in Chrome.

    I hope that helps.

    Thank you.

    John

    3 years, 10 months ago

    Rank Math free

    Thank you for the reply. I tried it with Google Chrome (having previously tried with Firefox and Safari) and now it’s saving the data. I’m not sure what made the difference, but it seems to be working now. Thank you.

    Anas

    3 years, 10 months ago

    Rank Math business

    Hello,

    This is a known issue with Firefox that happens on some setups.

    Don’t hesitate to get in touch if you have any other questions.

Viewing 3 replies - 1 through 3 (of 3 total)

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