Hello,
Thank you for contacting us and we regret the inconvenience caused.
Could you please try reconnecting using a different web browser (like Google Chrome) and see if that helps?
If the issue persists, please check with your web host if the ModSecurity feature is enabled on your server. If yes, please disable it, and after clearing the website, browser, and server’s cache (if any), see if the issue gets fixed.
Let us know how that goes.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
