google analytics 4

#228436
  • Resolved Ciprian Tuhut
    Rank Math free

    I have a problem with the rank math and analytics connection. I did it before for other accounts and it worked perfectly, still I try to connect this new account EDOS.RO, it shows it is connected in rank math but it does not show any data in the analytics account. Also it shows this notification “Notice: Not seeing your website that uses Google Analytics 4? Click here to know how to fix the issue.”, I followed the instructions and still nothing happened. I provide you more info in the sensitive data box. Let me know if you need extra info

Viewing 4 replies - 1 through 4 (of 4 total)
  • Anas
    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    The notice is static, it will not go away even after following the steps. That is there to remind users that if they do not see the property in the Rank Math Analytics drop-down, they should follow those instructions.

    Please reconnect Rank Math to your Google account by going to Rank Math > General settings > Analytics:
    reconnect Google

    Then configure the Search Console and Analytics settings by selecting the property.

    The data fetching will start automatically, you can monitor the progress at Rank Math > Analytics.

    If the data is not fetched, please follow steps 1 and 2 from this guide:
    https://rankmath.com/kb/delete-old-analytics-data/

    I hope this helps. Looking forward to helping you.

    Hey, thank you for your reply. I did all of this and still no result registering in analytics the tracking… everything is on 0.

    I just checked the scheduled actions and this is what I get: https://ibb.co/rFVdf0J. This code does not seem ok… I can’t figure out where is the mistake or why it doesn’t work.

    Anas
    Rank Math business

    Hello,

    Please check if cron jobs are working on your website or not, you can use the WP-Crontrol plugin to check that.

    In order to fetch the data correctly and consistently, you need to have the cronjobs working and enabled in your installation.

    If the cron jobs are working, check if there is a pending scheduled action.
    Go to WordPress dashboard > Tools > Scheduled Actions > Pending:
    Run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.

    You can check the progress at Rank Math > Analytics.

    Let us know if the issue persists.

    We are here to help you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘google analytics 4’ is closed to new replies.