Good afternoon

#444113
  • Resolved Rize Shop

    3 years, 6 months ago

    Rank Math free

    Good afternoon, there was such a problem that a category with subcategories and a product appears in the xml map. This category is not on the site. How can I remove it. In the main category, which would be compliance, but there are goods anyway, and in favor of each product, many and long solutions can be found or I did something wrong

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  • Reinelle

    3 years, 6 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Could you please share the affected URL which should not be included in your sitemaps?

    Meanwhile, if it’s not getting removed, please make sure that your sitemap is not getting cached. Please follow these steps:

    1. Ensure you’re using the latest version of your plugins/theme including the Rank Math plugin.

    2. Flush the Sitemap cache by following this video screencast:
    https://i.rankmath.com/xXXhDt

    3. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server:
    https://rankmath.com/kb/exclude-sitemaps-from-caching/

    Let us know how this goes.

    Thank you.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Good afternoon’ is closed to new replies.