Go back to Yoast

#109101
  • Resolved Robert-Jan van Dieperbeek

    3 years, 11 months ago

    Rank Math free

    Hi all,

    I leave Yoast because the options in Rank Math are absolutly powerfull but the support is terrible!

    After the installation:

    No analytics
    No data
    No database tables ( where missing )

    I ask for about an week support but they anser is ZERO! So I emailed and they do not care if I want to go back to Yoast. So if you need support do NOT install Rank Math!

Viewing 6 replies - 1 through 6 (of 6 total)
  • Uzair

    3 years, 11 months ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Please update the GSC Cache from here: https://i.rankmath.com/ejZxgb

    Which missing tables are you talking about?

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Robert-Jan van Dieperbeek

    3 years, 11 months ago

    Rank Math free

    Nope nothing!!!

    https://prnt.sc/vpwy42

    Robert-Jan van Dieperbeek

    3 years, 11 months ago

    Rank Math free

    How to fix the issue??

    Uzair

    3 years, 11 months ago

    Hello,

    We are sorry about that but we are checking this in more detail.

    We will have a solution for you soon.

    Robert-Jan van Dieperbeek

    3 years, 11 months ago

    Rank Math free

    Ok no problem!

    Uzair

    3 years, 11 months ago

    Hello,

    We are so sorry about the trouble this must have caused – especially because of the delay to fix this issue.

    We just released updates to the free as well as paid versions of Rank Math.

    For your reference, the latest free version is 1.0.53 and the latest Pro version is 2.0.4.

    Please update the plugin to the latest version and then update the cache from WordPress Dashboard > Rank Math > General Settings > Analytics.

    Here is a screenshot for reference:

    The data should update in 17 minutes or so.

    If you run into any issues, we are always here to help.

    Sorry about all the trouble this must have caused – once again.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘Go back to Yoast’ is closed to new replies.