Hello,
Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.
You can however easily fix this by heading over to WordPress Dashboard > Rank Math > Status & Tools, click on the Database Tools and do the following steps:
Clear SEO Analysis.
Remove Transients
Clear Cache
Rebuild Index.
Please refer to my screenshot: https://i.rankmath.com/vmLlLa
Also, do a hard refresh on your browser to clear any cached JS and data.
Then try to disconnect the google account from Rank Math Analytics and connect it again.
This article might help you to connect the google account properly:
https://rankmath.com/kb/connect-your-google-account/
Hope this will fix the issue.
Please let us know when you are done with that so we can assist you further.
Thank you.
Hello,
I follow all the instruction you mentioned above but global meta tag,s index option remain selected automatically.
https://ibb.co/ct2d80v
Hello,
Sorry for the confusion. If you don’t want to set Global Meta as Index then you will have to set it as Noindex and save the changes. If you just untick the index and save the settings then it will not take effect.
At least one option should be selected to save the settings.
Hope this clarifies your doubts. Let us know if you need any other assistance.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
