Hello,
We apologize for the issue you are facing with the global meta description settings on your website. It sounds like you have set custom meta descriptions for each page, but the system is still pulling in automatic descriptions instead.
To resolve this, please ensure that you have correctly set the custom meta descriptions for each page. You can do this by navigating to the specific page in your WordPress dashboard and using the Rank Math settings to enter your desired meta description. Here’s how:
- Edit the Page: Go to the page you want to edit in your WordPress dashboard.
- Rank Math Settings: Scroll down to the Rank Math meta box on the page editor.
- Custom Meta Description: In the General tab, you should see an option to enter a custom meta description. Make sure to fill this out with your desired text.
- Update the Page: After entering your custom description, click the Update button to save your changes.
If you have already done this and are still experiencing issues, it may be worth checking if there are any caching plugins active on your site that could be serving old data. Clearing the cache might help reflect the changes you made.
Additionally, if you want to ensure that the global settings do not override your custom settings, make sure that the global meta description is either left blank or set to a value that does not conflict with your individual page settings.
If the problem persists after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern!
Sources:
Bulk Editing Options in the Rank Math SEO Plugin
We close Schema Type on Title and Description settings But screaming frog tool still shows us the global desrcription.
We purged the cache also.
But how can we solver it?
Best
Hello,
Could you please share the affected page URL/s so we can check?
You can also upload screenshots of the issue using this tool and add the link here.
Looking forward to helping you.
Hello,
https://imgur.com/r5yxlAO
These are the links which we see. We entered all of these page’s meta des. but system gives us a default description for all this pages. How can we disable this global description?
Thank you
Hello,
We checked some of the pages and can see that there is a duplicated meta description.
It appears a plugin or theme is duplicating the meta description tags.
Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
You can also follow the steps in this video:
https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
However, if the issue persists, we might need to look closer at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
Please do take a complete backup of your website before sharing the information with us.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
Looking forward to helping you.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Can you please check this problem for us we couldnt find the problem?
We added sensitive data
Thank you
Hello,
Thank you for contacting Rank Math support.
We logged in to your website and discovered after troubleshooting that the plugin Proficiency Essential is the culprit conflicting with Rank Math and creating the second meta description.
In this case, you should check the settings in the plugin to disable that option or contact the developers of the Proficiency Essential plugin so they can recommend a fix. They may have a fix already.
Kindly update us when you hear back from them.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
