Global data – Meta Data Index Tab Issue

#99736
  • Resolved Ross McNally

    4 years, 1 month ago

    Rank Math free

    Hi,
    I am in the process of setting up Rank Math on our wordpress and looking to uncheck the index tab.
    When I go to Save Settings the Index tab comes back checked. I believe this is possibly causing an error in our site http://www.scarinishstuio.com in being fully indexed?

    I look forward to hearing back with a possible solution to the problem we are finding.

    best wishes.
    ross

Viewing 1 replies (of 1 total)
  • Alberto

    4 years, 1 month ago

    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), we would need to determine if it is due to a conflict with a plugin or not.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    4 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Global data – Meta Data Index Tab Issue’ is closed to new replies.