Glitch on Wordpress Site after Updating Elementor

#822622
  • Resolved Subeom Jeong
    Rank Math free

    Hello,

    I just updated the Elementor and Elementor Pro. After updating them, I got glitch when I moved to other pages. When I deactivate RankMath plugin, it does not show the glitch.

    See the screen recording here
    https://imgur.com/a/oRAWLWJ

    I am on dev mode right now so I use free plan. Do you think I don’t get this when switching to paid plan?

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    I apologize for the issue you are facing after updating Elementor on your WordPress site. It seems that there might be a conflict between Rank Math and the updated Elementor causing the glitch on your pages.

    Based on the information you provided, deactivating Rank Math resolves the glitch issue. This indicates that there might be a compatibility issue between Rank Math and the updated Elementor on your site.

    Since you are currently using the free version of Rank Math, upgrading to the paid plan may not directly resolve the compatibility issue with Elementor. However, our support team can assist you in troubleshooting and resolving the conflict between Rank Math and Elementor.

    To further investigate and resolve this issue, I recommend assigning this ticket to our support team by clicking on the available buttons. Our team will assist you in resolving the glitch on your site after updating Elementor.

    Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this issue for you.

    Closing spiel.

    Sources:
    Should I Delete the Free Version After Installing Rank Math PRO? » Rank Math
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math
    Rank Math PRO 3.0 Nulled, GPL & Cracked & Save Your Website

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please make sure you’re using the latest version of the Rank Math plugin on your website: https://rankmath.com/changelog/free/

    If the issue persists, please follow this guideline to check if any of your plugins/themes are conflicting with Rank Math: https://rankmath.com/kb/check-plugin-conflicts/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Glitch on Wordpress Site after Updating Elementor’ is closed to new replies.