Hello,
Thank you for your query and we are so sorry about the trouble this must have caused.
Please make sure to whitelist the IP 134.90.148.98
and the user-agent RankMathChecker/2.0.0; https://rankmath.com
.
If you are not sure, please ask your web hosting provider to do it for you.
You should also ensure your site is on a 200 OK status, only then will the SEO analysis work. To check the status of your site you can use this tool: https://httpstatus.io/
Once done, you can run the SEO Analysis once again. If the issue persists, please share your site URL in the sensitive section so we can check from our end.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.