Getting some warning message on my client’s website

#1086090
  • Resolved Lalit Kumar Dudeja

    1 month, 2 weeks ago

    Rank Math free

    Hi I am having below version:

    These error messages in log file, I am getting from last several updates, I was expecting that these errors will be fixed with new updates, but always getting these errors. Can you please discuss these issues with your development team and I hope these will be fixed with the next latest version.

    [17-Aug-2025 10:49:43 UTC] PHP Warning: Undefined array key 0 in /home/xxxxxxxx/public_html/xxxxxxxx/wp-content/plugins/seo-by-rank-math/includes/modules/schema/snippets/class-product.php on line 96

    [17-Aug-2025 10:49:43 UTC] PHP Warning: Attempt to read property “parent” on null in /home/xxxxxxxx/public_html/xxxxxxxx/wp-content/plugins/seo-by-rank-math/includes/modules/schema/snippets/class-product.php on line 96

    [17-Aug-2025 10:49:43 UTC] PHP Warning: Undefined array key 0 in /home/xxxxxxxx/public_html/xxxxxxxx/wp-content/plugins/seo-by-rank-math/includes/modules/schema/snippets/class-product.php on line 100

    [17-Aug-2025 10:49:43 UTC] PHP Warning: Attempt to read property “term_id” on null in /home/xxxxxxxx/public_html/xxxxxxxx/wp-content/plugins/seo-by-rank-math/includes/modules/schema/snippets/class-product.php on line 100

    [17-Aug-2025 10:49:43 UTC] PHP Warning: Undefined array key 0 in /home/xxxxxxxx/public_html/xxxxxxxx/wp-content/plugins/seo-by-rank-math/includes/modules/schema/snippets/class-product.php on line 105

    [17-Aug-2025 10:49:43 UTC] PHP Warning: Attempt to read property “name” on null in /home/xxxxxxxx/public_html/xxxxxxxx/wp-content/plugins/seo-by-rank-math/includes/modules/schema/snippets/class-product.php on line 105

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    1 month, 2 weeks ago

    Hello,

    We apologize for the issues you are facing with the warning messages on your client’s website. The warnings you mentioned, such as "Undefined array key" and "Attempt to read property on null," typically indicate that there may be a conflict with the theme or another plugin, or that certain expected data is not available.

    To address these warnings, we recommend the following steps:

    1. Update Plugins and Themes: Ensure that all your plugins and themes are updated to their latest versions. Sometimes, these warnings can be resolved with updates that fix compatibility issues.
    2. Check for Plugin Conflicts: You can follow our troubleshooting guide to identify if another plugin is causing the issue. Deactivate all plugins except Rank Math and see if the warnings persist. If they do not, reactivate each plugin one by one to find the culprit.
    3. Review Your Settings: Check the settings in Rank Math, especially in the Schema settings for products, to ensure everything is configured correctly.
    4. Clear Cache: If you are using any caching plugins or server-side caching, clear the cache after making changes.

    If the issue continues after trying these steps, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve it.

    Sources:
    How to Fix Undefined Offset: 0 Warning » Rank Math

    Jeremy

    1 month, 2 weeks ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    Can you please confirm if these warnings are showing only to specific product pages? If so, please share the affected URLs here so we can take a closer look at it.

    Also, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    2 weeks, 1 day ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Getting some warning message on my client’s website’ is closed to new replies.