Hello,
We apologize for the issue you are facing with the console error. This type of error can often be caused by a conflict with another plugin or theme. Here are a few steps you can take to troubleshoot the issue:
- Clear Cache: Make sure to clear your browser cache and any caching plugins you may have on your site.
- Check for Plugin Conflicts: Deactivate all other plugins except Rank Math and see if the error persists. If it resolves, reactivate the plugins one by one to identify the conflicting plugin.
- Switch Themes: Temporarily switch to a default WordPress theme (like Twenty Twenty-One) to see if the issue is related to your current theme.
- Update Plugins and Themes: Ensure that all your plugins and themes are up to date, including Rank Math.
- Check Console for More Errors: Sometimes, there may be additional errors in the console that can provide more context about the issue.
If none of these steps resolve the issue, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for bringing this to our attention!
Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
This issue could be caused by conflicting plugins/themes on your website. Kindly make sure you are using the latest version of all the plugins and themes, please update if not yet.
Here’s a guide for troubleshooting further if the issue persists:
https://rankmath.com/kb/check-plugin-conflicts/
You can also follow the steps in this video:
https://www.youtube.com/watch?v=FcIWRhcUP2c
Only the site admin would know and your users won’t be affected by this troubleshooting.
Let us know how it goes. Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
