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On Setup wizard, I am getting an error for PHP MBstring, Refer screenshot http://prnt.sc/ucrpk8. I ahve contacted my hosting provider and they confirmed that PHP MBstring is already enabled on the server, Screenshot added in the Sensitive Data section.
Please help me
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Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Please delete and reinstall the plugin on your site.
If the issue persists we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
The ticket ‘getting Error For PHP MBstring Extension missing error’ is closed to new replies.