Getting Error 503 Service Unavailable

#184069
  • Resolved Sukhmeet Singh
    Rank Math free

    Hi!
    my website is https://animedevil.com, it’s based on wordpress
    I have been using Rank math SEO plugin for some time now. But when i access my admin panel from https://animedevil.com/wp-admin, i am getting error “503 Service Unavailable”.
    I tried to solve the problem by disabling the plugins one by one and came to know that the problem is with Rank math plugin, when the plugin is activated i can’t access admin panel, the main website seems fine though, only admin panel is affected, if there’s some error from your side, please fix it as soon as possible.

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  • Prabhat
    Rank Math agency

    Hello,

    Thanks for contacting us and we regret the inconvenience caused.

    It seems to be working fine on our end.

    However, if the issue still persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Getting Error 503 Service Unavailable’ is closed to new replies.