Getting a “critical error” when trying to use Redirections in Rank Math SEO

#1029262
  • Resolved Marco Pace

    4 months, 3 weeks ago

    Rank Math free

    We recently installed your Rank Math SEO plugin in a WordPress staging site that we are working on. When trying to use Redirections, it’s saying we have a critical error with our site. Our hosting vendor suggested we content you for assistance. Any idea how to fix this?

    Appears the plugin seo-by-rank-math installed is throwing this critical error:
    NOTICE: PHP message: PHP Fatal error: Uncaught TypeError: array_map(): Argument #2 ($array) must be of type array, null given in /www/wp-content/plugins/seo-by-rank-math/includes/modules/redirections/class-db.php:49″

Viewing 5 replies - 1 through 5 (of 5 total)
  • RankBot

    4 months, 3 weeks ago

    Hello,

    We apologize for the issue you are facing with the critical error in Rank Math SEO when trying to use Redirections. This error typically occurs due to a conflict or an issue with the database related to the Action Scheduler, which is used by Rank Math for managing scheduled tasks.

    To resolve this issue, we recommend following these steps:

    1. Backup Your Database: Before making any changes, ensure you take a backup of your database to prevent any data loss.

    2. Repair Action Scheduler: You can use our Repair Action Scheduler plugin to fix this issue automatically. Here’s how:

      • Download the Repair Action Scheduler plugin from GitHub.
      • Upload the ZIP file to your site via Plugins → Add New → Upload Plugin.
      • Activate the plugin, and it should automatically repair the necessary tables and then deactivate itself.
      • You should see messages indicating that tables have been created successfully.

      Repair Action Scheduler Error Plugin

    3. Clear Cache: After performing the above steps, clear all caches, including server cache, if applicable.

    4. Check for Conflicts: If the problem persists, it may be due to a conflict with another plugin or theme. Try deactivating other plugins one by one to identify any conflicts.

    If you continue to experience issues after following these steps, please reply to this ticket with your site URL, and a human agent from our support team will assist you further. Thank you for bringing this concern to our attention!

    Sources:
    Fatal Error Happening on Some Installations After 1.0.49 Update » Rank Math

    Marco Pace

    4 months, 3 weeks ago

    Rank Math free

    We tried to run the Repair Action Scheduler, but then got this message: “The Repair Action Scheduler could not run because the repair database schema is obsolete. No actions performed. The Repair Action Scheduler plugin has been automatically deactivated.”

    Marco Pace

    4 months, 3 weeks ago

    Rank Math free

    We also upgraded WordPress from 6.7.2 to 6.8.1, but it didn’t make a difference.

    Reinelle

    4 months, 3 weeks ago

    Hello,

    Please ensure that you’re using the latest version of the Rank Math plugin on your site:
    https://rankmath.com/changelog/free/

    If the issue persists, please click this button and paste the data here so we can check your site

    clipboard

    Looking forward to helping you.

    Ike

    4 months, 3 weeks ago

    Hello,

    It seems like the tables to save redirections were not created for some reason.

    In this case, please head over to your WordPress Dashboard > Rank Math > Status & Tools > Database Tools and click the Recreate Missing Database Tables button and see if that works for you: https://rankmath.com/kb/rank-math-status-and-tools/#recreate-missing-database-tools

    Please note that some options are only available when you enable the Advanced Mode in Rank Math. If Database Tools is not showing, please switch to the Advanced Mode: https://rankmath.com/kb/switch-from-easy-to-advanced-mode/

    Let us know how it goes. Looking forward to helping you.

    RankBot

    3 months, 3 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘Getting a “critical error” when trying to use Redirections in Rank Math SEO’ is closed to new replies.