General tab not working

#63483
  • Resolved Bana TV

    4 years, 6 months ago

    Rank Math free

    Hi,

    Thank you for giving us RankMath. After auto-updating now General setting tab with its components does not work. I rolled back the plugin but still it does not work. Only General setting tab and its sub-tabs are not working, the rest are superb. I would like to configure;

    Strip Category Base: set to remove
    Nofollow Image File Links : set to yes
    Add missing ALT attributes : set to yes
    Add missing TITLE attributes : set to yes

    Among others.

    It says after pressing save button(Ooops, sorry! We couldn’t find it
    You have requested a page or file which doesn’t exist)

    regards,

    • This topic was modified 4 years, 6 months ago by Bana TV.
Viewing 1 replies (of 1 total)
  • Todd

    4 years, 6 months ago

    Rank Math free

    Hi Bana,

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let me know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    RankBot

    4 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘General tab not working’ is closed to new replies.