Hello,
We apologize for the issue you are facing with the Content AI feature. It seems like there might be a temporary glitch or a connection issue causing the request to fail, even though you have credits available.
Here are a few steps you can try to resolve the issue:
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Refresh Your Credits: Go to your WordPress Dashboard → Rank Math → General Settings → Content AI and refresh your credits. This can sometimes resolve issues with the connection.
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Reconnect Your Account: If refreshing the credits does not work, try disconnecting and reconnecting your Rank Math account. You can do this by going to Rank Math → Dashboard → Help, then disconnect and reconnect your account.
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Check for Plugin Conflicts: Sometimes, other plugins can interfere with Rank Math’s functionality. Try deactivating other plugins temporarily to see if that resolves the issue.
If the problem persists after trying these steps, please reply to this ticket with your site URL, and a human agent from our support team will assist you further.
Thank you for bringing this to our attention, and we hope to resolve it quickly for you!
Hello,
We’re delighted to hear that this issue has been resolved. We appreciate your feedback.
This ticket will be closed now, but if you ever have another question or need any help in the future, please don’t hesitate to create a new forum topic. We’ll be more than happy to assist you again.
Thank you.