General HTTP error

#118135
  • Resolved Tochukwu Ezebube

    4 years ago

    Rank Math free

    I have a problem with my google search console concerning my sitemap.
    On the sitemaps page, I see: /sitemap_index.xml Status: Success

    When clicking on this, it says: Sitemap Index Processed Successfully

    Sitemaps read: /page-sitemap.xml Status: 1 error

    then the message: Sitemap could not be read

    General HTTP error 1 instance
    please, how can resolve this issue?

Viewing 1 replies (of 1 total)
  • Reinelle

    4 years ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for the delay and for any inconvenience this issue may have caused you.

    I checked all your listed sitemaps, and they are all working fine.

    1. Please delete the sitemaps from the Google Search Console.
    ​2. Clear your website cache and add sitemap_index.xml and *-sitemap.xml to the exclusion list in your Cache plugin.
    ​3. Add sitemap_index.xml file again to your Google Search Console.
    ​
    ​I hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

    RankBot

    3 years, 11 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘General HTTP error’ is closed to new replies.