Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
That notice message will always display even if you have followed the steps and connected the Universal Property correctly on your website.
Don’t hesitate to get in touch if you have any other questions.
Hi Miguel,
Thank you for your reply. I don’t understand what I have to do next to continue with the registration. Can you help?
Hello,
Once you have ensured that you’re not using GA4, you can continue connecting your website to your Google Account.
Here’s a guide you can follow:
https://rankmath.com/kb/install-google-analytics/
I hope that helps.
Thank you.
Hi there,
It looks like it is not working. I want to upgrade to pro, but first, I want to ensure that the plugin works correctly. I need some further assistance, please, or I will have to change the plugin.
BW
Hello,
If you go to WordPress Dashboard > Rank Math > General Settings > Analytics do you see the options for your property under the Analytics tab?
If you see those and the saving of them doesn’t work, please try a different browser to see if that helps.
In case you don’t see any properties in the dropdowns please make sure that you are connected to the right Google account and have a Universal Analytics property by following this guide: https://rankmath.com/kb/using-ga4/
Hope this helps solve your issues.
Don’t hesitate to get in touch if you have any other questions.
Can you show me an image of “the options for your property under the Analytics tab” I’m not sure what you are referring to?
Thanks
Hello,
My colleague was referring to the Analytics option in the General settings of Rank Math:
I hope this helps.
Thank you.
Sorry, I don’t understand. What am I supposed to see if it’s all good and set up for work. On “site”, there is my website address, and next to it, there is a green dot. But in Analytic, the dot is grey, and I cannot select anything in “select account.”
I’m not sure if the plugin is functioning correctly since there is no data when I go into analytic.
Please help
Hello,
As the indicator for Analytics is grey, it means that the Analytics is not connected.
Please make sure that you have connected to the correct Google Account, and also make sure that you have a Universal Analytics property and not a GA4 property.
You can follow this guide to create the Universal Analytics property:
https://rankmath.com/kb/using-ga4/
Then, reconnect and reconfigure the Google Search Console and Analytics settings:
I hope this helps.
Looking forward to helping you.
when building a Universal analytic property in google analytic, what am I supposed to put in “Property name”?
Hello,
You can enter your Website name in the Property Name.
Let us know if you have any other questions.
Thank you.
Can someone help me with the above?
I created the universal analytic property and yet the plugin is not active. Please help. I need it urgently or I will have to change plugin
Hello,
As you’ve created the universal analytics property, please reconnect the Google account, by going to WordPress Dashboard > Rank Math > General Settings > Analytics, and configure the Search Console and Analytics settings by selecting the created universal analytics property:
This should fix the issue and will also initiate a fresh data fetch.
To ensure that you’ve created the universal analytics property correctly, you can also have a quick look at this tutorial: https://youtu.be/j8M7pVZdGBg?t=97
Please let us know how that goes.
Thank you.
Hi there,
Now is connected, but I cannot see anything in the report.
can you help?
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
