GA4 Configuration

Hello,

Can you please check if there is a pending Scheduled Action? To check, head over to WordPress dashboard > Tools > Scheduled Actions > Pending. Or you can try visiting the following URL: https://yourdomain.com/wp-admin/tools.php?page=action-scheduler&status=pending

After that run the rank_math/analytics/data_fetch scheduled action and wait for the data fetch to complete.

If the issue still persists, we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Thank you.

Hello,

I’ve tried installing the WP Control plugin, but I’m getting the cURL error.

Could you please install it on your site and follow the link to check the cron jobs? You can get in touch with your web host for assistance with that.

Let us know how this goes.

Thank you.