GA not tracking in Rankmath (or GA)?!

#523289
  • Resolved Richard

    2 years, 10 months ago

    Rank Math free

    Hi
    I added Rankmath in place of Yoast and now there is now tracking of search terms in GA (Universal or GA4). I’ve set up GA4 in Rankmath. I’ve rebuilt the index and clicked the update data manually (as per this other similar ticket: https://support.rankmath.com/ticket/analytics-dropped-to-0/), but still nothing. Please can someone help urgently as I’m loosing important info for a site that gets between 5-25K users a month and need to grow it.
    Thanks

Viewing 1 replies (of 1 total)
  • Rakibuzzaman Siam

    2 years, 10 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please follow the steps below to create a troubleshooting log so that we can check the issue further.

    1. At first add the following filter to your website:

    add_filter( 'rank_math/analytics/log_response', '__return_true' );

    Here is a guide you can follow to add the filter:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    2. After adding the filter, please run the pending Scheduled Action from your WordPress Dashboard > Tools > Scheduled Actions > Pending:

    When some actions have completed running, please check the Analytics log under wp-content/uploads/rank-math and share that with us. You can upload the log file using this tool.

    Looking forward to helping you.

    Thank you.

    ​​​​​​​

    RankBot

    2 years, 9 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘GA not tracking in Rankmath (or GA)?!’ is closed to new replies.