Frontend Editor of Visual Composer resets all SEO settings

#20633
  • Resolved Robim CA

    5 years, 1 month ago

    Rank Math free

    Steps to reproduce:
    1. Edit a page SEO settings (title, focus keywords, meta description
    2. Save the page
    3. Open Frontend Editor of Visual Composer
    4. Change something there and save the page
    5. Open the page in WP (not frontend editor)
    Result: All SEO settings were reset to initial values (most of them are empty)

Viewing 1 replies (of 1 total)
  • Michael Davis

    5 years, 1 month ago

    Rank Math pro

    Hello,

    We might need to take a closer look at the settings and try to replicae the issue on your site. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    RankBot

    5 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Frontend Editor of Visual Composer resets all SEO settings’ is closed to new replies.