Hello, we apologize for the inconvenience you are facing with your subscription. It seems like there might be an issue with your subscription status. To access the Content AI 2.0 feature, you need to upgrade to a Rank Math PRO plan or subscribe to a Content AI plan. It is not available in the free version.
To resolve this, please click on the “24/7 Support” button on the pricing page and assign the ticket to our support team. We will investigate this issue and assist you further. Thank you for bringing this to our attention.
Sources:
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Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
It seems like you purchased the plugin with some other email address.
Can you please search and forward a receipt from FastSpring.com so we can locate your account?
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
