Free Credit

#1067113
Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    2 months, 3 weeks ago

    Hello,

    I apologize for the issue you are facing with the free credits. It seems like there might be a misunderstanding regarding the credit allocation. Free users typically have limited access to Content AI features, and the credits are refreshed monthly. If your free credits ended a month ago, you should expect to receive new credits at the beginning of the next month.

    If you are still seeing a message indicating that you have one more month to wait, it could be a system error. We recommend replying to your ticket with this information so that a human agent from our support team can assist you further and clarify your situation.

    Thank you for raising this concern!

    Princess

    2 months, 2 weeks ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We have manually disconnected the website from our end. Now, please try to reconnect your website with your Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help and then click on Connect Now.

    Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below. In case you’ve multiple Rank Math licenses associated with your Rank Math account, then you can click the License drop-down to choose your preferred license to activate on this website.

    Also, please make sure that you are running the latest version of Rank Math plugin.

    The feature of free Content AI credit is limited to AI generation using AI tools and AI generation inside the editor.

    Content AI Research, Editing Bulk SEO Meta, and Multiple Sessions in RankBot will not work for users without a separate plan.

    You can read more about this from here: https://rankmath.com/kb/content-ai-free/

    Let us know if this fixes the issue.

    Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.

    RankBot

    1 month, 2 weeks ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Free Credit’ is closed to new replies.